Every business wants to bring efficiency and productivity in their operations and processes. It can only be achieved if companies’ think tanks come up with pro active ideas and strategies. Your business’s online presence surely needs live chat software and chat application for Facebook especially if you have online products to sell. Even if you don’t sell online products, live chat software helps you to talk to your website visitors. You always have a great chance to convert your leads into sales if you are using live chat technology.
HOC (HelpOnClick) live chat software is being used at several universities such as “National University of Health Sciences”, “West Virginia University” etc. Here are some of the features of HOC live chat software which make its clients in high spirits:
- The icons, chat invitation screens are fully customizable. You can use them according to your needs.
- It offers multiple operators and multiple departments and calls.
- You can make reusable canned messages.
- The security is fully ensured, SSL security ensures it.
- You can initiate chat; pop up blocker can’t interrupt it.
Chat application for Facebook enables you to communicate through social media.
It lets you monitor your website. Live chat software doe not only keep records of visitors but it also gives you reports and statistics as well.
One of the best features is that you can see what the visitor is typing before he enters the chat.
Visit HelpOnClick for more information!
Live Chat Software Application is a powerful tool that helps you talk to your website visitors and convert them into customers.According to a survey 23 percent of the e-commerce sites surveyed said that of those customers that engaged with them in a live chat, more than 40 percent converted to an active lead or sale.
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