Wednesday 27 June 2012

Reach Out Facebook Users With The Help Of Chat Application On Facebook

Social media has not only brought revolution in online marketing but in a very short span of time it has changed the face of marketing. Nowadays social media is an integral part of every business’s marketing strategy. HOC (HelpOnClick) thinks ahead systematically, how can HOC ignore the fact that there are more than 800 million members of Facebook. Chat application on Facebook is HOC product which enables you to connect with all those Facebook users who can get benefits from your services. Live chat for website is something which is commonly used by different companies. Live chat software lets you talk to your real time online visitors on your site. 

If you are a software house or domain-hosting providers or for that matter any company, the very first step is to understand the need of the client. If you are unable to understand the need how could you ensure the service quality? Live chat for website helps in this regard big time. Customers prefer live chat because it is time saving and companies prefer it because it’s highly cost effective. 

Keeping in mind the new trends, HOC provides live chat software and chat application on Facebook. Nowadays every business has presence over Facebook and companies target Facebook users to increase the pool of customers. Ensuring customer support on Facebook is a must now. 

Get started with HOC (HelpOnClick) chat application on Facebook and reach out millions of Facebook users!

Monday 25 June 2012

HOC (HelpOnClick) Key Features

live chat software
Every business wants to bring efficiency and productivity in their operations and processes. It can only be achieved if companies’ think tanks come up with pro active ideas and strategies. Your business’s online presence surely needs live chat software and chat application for Facebook especially if you have online products to sell. Even if you don’t sell online products, live chat software helps you to talk to your website visitors. You always have a great chance to convert your leads into sales if you are using live chat technology. HOC (HelpOnClick) live chat software is being used at several universities such as “National University of Health Sciences”, “West Virginia University” etc. Here are some of the features of HOC live chat software which make its clients in high spirits: 
  • The icons, chat invitation screens are fully customizable. You can use them according to your needs. 
  • It offers multiple operators and multiple departments and calls. 
  • You can make reusable canned messages. 
  • The security is fully ensured, SSL security ensures it. 
  • You can initiate chat; pop up blocker can’t interrupt it. 

Chat application for Facebook enables you to communicate through social media. It lets you monitor your website. Live chat software doe not only keep records of visitors but it also gives you reports and statistics as well. One of the best features is that you can see what the visitor is typing before he enters the chat. 

Visit HelpOnClick for more information!

Thursday 21 June 2012

Never Miss A Potential Customer With Customer Service Support Software

Best customer service support software helps you not only in reducing the costs and pick up customer retention but with its rightful use will be vital tool for up selling and eventually bring in more revenue. Similarly, Chat application on Facebook offered by HelpOnClick will be an ultimate help to improve your customer satisfaction and to attract and engage more customers on lowest service costs. It has a very simple and easy interface to interact with customer to give them maximum support, service and fulfillment to build a healthy customer relationship which will ultimately boost the sales number. By resolving customer issues right at the spot will gain you customer trust and reliance and definitely will drive in more business.

With the help of customer service support software you can immediately address customer’s concern live. HelpOnClick gives you the ease to use this software from any where on your mobile device also so you can provide support to your customer even if you are on the go. Likewise, chat application on Facebook will ensure more return visits and high customer loyalty.

Good News!

You can have customer service support software and can connect chat application on Facebook on 14 DAY FREE TRIAL. There is nothing to install and you can just sign-up, fill in your information and it is ready to use. Desktop tray application will instantly notify you of new chats and messages. So, what are you waiting for? Hurry up and get grab of most efficient method to hold customers.  

Tuesday 19 June 2012

Customer Service Support Software - A Must Have For Continuous Business Refinement

Today, web enabled marketing is rapidly evolving. Therefore, to build effective internet customer relationship customer service support software would be of great help. It is one of the best customer retention strategies since we all know to cope with the highly competitive market it is far more important to retain a customer than to make a new one. Facebook is another enormous tool which has influenced the ways to conduct a business and to respond customers in order to remain competitive. Hence, app for Facebook chat is a wonderful channel to survive in this demand-driven economy. Businesses who emphasize more on communication and customer support reaches success promptly. The act of browsing, product selection and purchasing can be made more efficient with the use of customer service support software.  

The remarkable power of Facebook is a secret to ultimate success, if used in a rightful manner. HelpOnClick provides an app for Facebook chat so that you can interact with potential customers more and increase sales by anticipating their needs based on historic trends. To identify specific requirements of the customers is only possible when you communicate with them directly. Targeted marketing communications will definitely generate high conversion rate and customer loyalty. It is a great opportunity for businesses to grow and enhance by implementing live chat software on their website to amplify productivity. The good news is that HelpOnClick offer 14 day free trial, so hurry up! And make the most of this chance.